Capabilities
From regulatory registration, warehousing and cold chain to a hospital network and a medical team — five capability areas that form a reliable foundation for execution in Vietnam.
Ngoc Thien handles the full regulatory workload required for a foreign product to be legally marketed in Vietnam: initial dossier assessment, preparation and submission of the registration dossier, monitoring of the appraisal process, customs clearance and maintenance of the marketing authorisation.
Dossier assessment
Registration filing
Assessment follow-up
Import and customs clearance
Keeping the licence valid
Three warehouse locations in Phu Tho, Hanoi and Ho Chi Minh City enable supply coordination across all three regions. Storage operations follow the applicable quality requirements, with lot and expiry traceability at every step.
Ngoc Thien's network is built on real clinical relationships: connections with pharmacy departments, clinical departments and treating physicians at each facility — not merely a customer list on paper.
Distribution gives a product presence. Medical affairs and training help it be correctly understood, trusted and gradually chosen in clinical practice.
Taking part in the scientific activities of professional societies and associations, creating professional touchpoints with the physician community.
Supporting conferences, symposia and hospital scientific sessions, bringing clinical data into direct exchange with treating teams.
Online update programmes connecting leading experts with grassroots healthcare teams.
Connecting with Hanoi Medical University and experts in academic exchange and product development. Didala is one example of turning research results into a commercial product.
All storage and distribution operations run under Good Distribution Practice (GDP) requirements. Products are traceable by lot and expiry at every stage; storage conditions are controlled and recorded. The company receives quality complaints and coordinates with manufacturers on handling and recall when needed.
Commercialisation partner
Business registration certificate, pharmaceutical business licence, GDP records and the declaration of eligibility to trade class B, C and D medical devices — available on request when we work together.
